About Me
Results-driven Data Center & Systems Engineer with 5+ years of experience in systems administration, server hardware
management, cloud, virtualization, and data center operations. Skilled in designing, implementing, and
maintaining robust IT infrastructures, optimizing performance, and ensuring seamless integration across
multiple platforms. Thrives under pressure, delivering mission-critical solutions that enhance scalability,
reliability, and operational efficiency.
Work Experience
Kelly Services
System Test Technician, Georgetown, TX | Jun 2025 – Feb 2026
- Configured, validated, and documented over 50 Linux and Windows test servers weekly for engineering teams, ensuring readiness, compliance, and consistent test environment availability.
- Executed automated scripted testing and coordinated firmware/software updates across 50+ test cycles, resolving roughly 90% of hardware and software issues before escalation to engineering.
- Performed 5–8 board-level and component-level hardware repairs weekly, reducing device downtime by roughly 30% and extending overall equipment service life.
Kforce Inc
Lab Support Engineer, Round Rock, TX | Jan 2023 – Nov 2024
- Maintained 99%+ uptime for lab infrastructure, supported server provisioning, automation initiatives, and reduced manual tasks while ensuring reliable, and consistent system operations.
- Proactively monitored, diagnosed, and resolved network, server, and infrastructure issues, improving stability, minimizing outages, and enhancing performance across lab environments.
- Provided full lifecycle support for server hardware and software deployments, ensuring smooth implementation, minimal downtime, and reliable operation across all systems.
Texas Health & Human Services Commission (HHSC)
Systems Administrator, Austin, TX | Mar 2021 – Aug 2022
- Administered and supported enterprise regulatory applications (including MDS systems) for 50+ users, maintaining 99%+ system availability and reporting requirements.
- Provided technical application support and troubleshooting for 50+ staff members, resolving 90% of system issues and improving overall user productivity.
- Assisted with IT asset and equipment inventory management, tracking 100+ devices and supporting lifecycle management of IT resources to improve operational planning and accountability.
- Partnered with developers and technical teams to support reporting requirements, improving data accessibility and accuracy across multiple regulatory systems.
IronOrbit
IT Service Desk Analyst, Remote | Jan 2021 – Feb 2021
- Provided technical support for 40–60 users daily, accurately documenting issues and implementing solutions that maintained 95%+ customer satisfaction.
CyberCoders
Desktop & Network Support Coordinator, Alameda, CA | Nov 2019 – Apr 2020
- Achieved 90% first-contact resolution for hardware and software issues, enhancing system reliability and user satisfaction.
- Oversaw concurrent IT initiatives, maintaining project schedules, tracking deliverables, and ensuring successful implementation across teams.
EmrCpr, Global IT
Engineer Lab Administrator, Sunnyvale, CA | Oct 2018 – Oct 2019
- Configured and upgraded routers and switches across lab environments, reducing network downtime by 90% and improving reliability for development and testing teams.
- Deployed and maintained 50+ virtual machines on VMware ESXi, optimizing resource utilization and ensuring consistent performance for engineering workloads and simulations.
- Key Features: Modular script design, CLI menus, logging, error handling
- Use Cases: Auto patch servers, restart stuck services, clean up temp/log files
- Platform: Windows (PowerShell), Linux (Bash)
Tech Stack: PowerShell, Bash, Git
View Project on GitHub
- Key Features: Developed a personal resume website hosted on AWS EC2
- Use Cases: Configured Apache, registered domain via Cloudflare, and implemented HTTPS with Let's Encrypt
- Platform: AWS EC2 (Linux/Apache, Windows Server)
Tech Stack: AWS EC2, Apache, Cloudflare, Let's Encrypt
View Project on GitHub
Education
Bachelor of Science: Computer Information Systems, 06/2025
Texas A&M University - Central Texas - Currently Enrolled
College Coursework Completed: Computer Science, 07/2022
Texas State University - San Marcos
Earned 9 credit hours
College Coursework Completed: Information Technology, 11/2020
Arizona State University - Online
Earned 25 credit hours
Certifications
CompTIA A+ | CompTIA Network+ | Aug 2026
Skills
Server Hardware (Dell PowerEdge, HPE ProLiant, IBM Power)
Networking & Infrastructure (Ruckus/Brocade Routers, Switches, Low-Voltage Cabling)
Operating Systems Administration (Windows, Linux, MacOS)
Virtualization & Cloud Technologies (VMware, Azure, AWS)
Scripting & Automation (Python, PowerShell, Bash, HTML)
Data Center Operations & System Management
Software Deployment & Configuration Management
Technical Troubleshooting & Performance Optimization
Infrastructure Documentation & Standardization
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